Engineering and maintenance services

Remote, real-time monitoring of your buildings and assets allows you to take a proactive, always-on approach to engineering and maintenance, so you can tackle problems before they arise.

Our state-of the-art operations centre has a direct link to our technicians, who are fed the live video and images they need for first time fixes. This means less risk of disruption for your organisation.

The Technical Services Operations Centre is connected to over 500 customer sites and 14,000 critical trading assets. Our technicians conduct preventative digital maintenance remotely. Their approach is supercharged by data to make everything work better, with improved first-time fix rates and lower operational costs.

Our customer portal provides live analytics and reporting; you can see what our engineers are doing in real time and simplify compliance.

Our expert in-house technicians are based all over the UK and trained to provide the very highest standards of work. We have a long track record of developing colleagues with City & Guilds training, QHSE courses and a range of learning and development programmes. Couple this with extensive opportunities for career development, and you get some of the best-trained and motivated technicians in the business.

Technology is at the heart of everything we do. Mitie has invested £ 50 million in the Technical Services Operations Centre. This enables services like demand-led maintenance, remote digital maintenance and remote monitoring through digital twins. These advanced systems improve and optimise building management while supporting commercial buildings and critical infrastructure. You’ll work uninterrupted with assured resilience, safe and sustainable operations.

How actionable are your data insights? Watch our webinar to see how digital technology is supporting the built environment and transforming facilities management.

The safety of your site is a priority, together with the assurance that all work carried out is in line with the latest regulations. All our technical services and maintenance work is governed by intelligent asset management guidelines. These combine the latest CIBSE guidance with the real-world experience of our experts, giving you peace of mind.

See how our engineering services won a string of Royal Society for the Prevention of Accidents (RoSPA) awards.

Whatever your engineering and maintenance needs, Mitie has you covered. From requirement assessments to asset monitoring that predicts issues and enables pre-emptive resolution, plus equipment evaluation, we’ll help you understand and improve your estate. Learn more about our engineering maintenance services.

Bringing together key insights, we provide recommendations aligned with your strategic goals. We also offer specialist services like office fit-out, power and grid connections, telecoms infrastructure and more for commercial properties.